Terms and Conditions

Refunds

Ballooned is an event company specializing in balloon decor installations. Anyone retaining services via Ballooned will be required to pay a deposit fee based on the size, detail, and value of the installation. This payment is expected to be paid in full prior to any services being rendered to the Client.

No refunds are given for any payments towards the deposit fee. 

No refunds are given for any payments made towards the remaining balance of the installation order

regardless of the situation. We understand situations arise that will either require the Client to cancel or reschedule their event, and although we are empathetic to those situations, we are unable to refund any payments made. When we accept an order, we begin working immediately on selecting the best design and decor needed to accomplish our goal, a perfect installation for your event. The deposit fee, retains Ballooned

for your installation and the remaining balance is used to order any materials, supplies, as well as cover any labor, traveling expenses, etc. As long as a written notification is received by Ballooned and the cancellations/rescheduling guidelines are followed, we are able to reschedule the installation. Failure to inform Ballooned by the required time for the cancellation/rescheduling of an installation, may result in any/all of the following:

• The forfeiture of any payments already made

• The release of event date and time

• Termination of the contract

• Cancellation fees

Rescheduling & Cancellations

Rescheduling 

The Client has the freedom to reschedule the installation with a written 7 (seven) day notice. The Client may reschedule for any date within the next 365 calendar days, at the convenience of Ballooned, without being charged a cancellation fee. The reschedule date is subject to availability. If we are unavailable, the below cancellation policies and fees will apply. We suggest that if the Client needs to reschedule, they include the preferred date to reschedule as well as a second choice, in the event that the first choice is unavailable.

Cancellations

The Client has the freedom to cancel at any time without receiving a cancellation fee, as long as Ballooned receives a written notice within 7 days. If a written notice is not received by Client within 7 days of the scheduled installation, the Client will assume a $100 cancellation fee. Please be aware, any and all payments made towards any of the following, including but not limited to; retainer fee, materials, supplies, labor, etc. will be forfeited and considered non-refundable.